About us - Cheathata CTS Hotel Siem Reap

About hotel image

Prime Location: Perfectly located in the heart of Siem Reap, our hotel is just 400 meters from the famous Pub Street, allowing guests to easily walk to the city's best markets, and nightlife without needing transportation. Despite being close to the vibrant center, we offers a peaceful and quiet atmosphere for a restful night’s sleep.

Safe Parking: For guests traveling with vehicles, we provide secure underground and front-of-building parking exclusively for in-house guests, monitored by 24-hour security to ensure complete peace of mind.

Guest Accessibility: The hotel is designed with accessibility and comfort in mind, featuring an elevator to all floors and ramp access at the entrance, making it convenient for seniors, families with children, and guests with mobility needs.

Rooftop Swimming Pool: Guests can relax at our rooftop swimming pool and Equinox Bar, where refreshing drinks, cocktails, and delicious meals are served at reasonable prices. Enjoy our daily Happy Hour – Buy 2 Get 1 FREE from 12:00 PM to 9:00 PM while watching the beautiful Siem Reap sunset.

Cultural Experience: To celebrate Cambodia’s rich cultural heritage, guests are invited to enjoy live Khmer Traditional Music each morning from Wednesday to Monday (8:00 AM – 9:00 AM) — melodies traditionally performed in Khmer ceremonial celebrations.

Welcome Khmer Afternoon Tea: Your arrival is warmly welcomed with Afternoon Tea featuring handmade Khmer desserts, offering a delicate taste of Cambodia’s sweet culinary traditions and creating a memorable beginning to your stay.

Terms of stay

Currency Acceptance: We accept payments in both USD and local currency.

Identification Requirement: Guests are required to present valid identification at check-in. Acceptable forms of ID include government-issued photo IDs such as a passport or driver's license.

Pet Policy: Please note that pets are not allowed on the premises.

Check-in 14:00
Check-out 12:00
Booking cancellation

Cancellation Procedure: All cancellations must adhere to the hotel's cancellation policy and should be confirmed by our reservation team.

Cancellation Confirmation: To ensure your cancellation is processed, please contact our reservation team directly. A confirmation will be sent to you once your cancellation is successfully processed.

Complimentary early check-in and late check-out
  • Free early check-in at 12:00 subject to availability
  • Free late check-out by 13:00 subject to availability

Сancellation policy

Depending on the timing of your cancellation, fees may apply as per our hotel policy. Please refer to the specific terms outlined at the time of booking for detailed information.